The passengers having a reservation with Avianca Airlines may like to connect with the officials on their WhatsApp to request assistance anytime needed for travel issues. The official can provide you the solution to your several issues and doubts without any waiting from WhatsApp. You can feed the Avianca Airlines WhatsApp number: +57 3114006797, on your device to communicate with an official anytime you need.

Can I call Avianca customer service directly?

Avianca Airlines also allows people to contact them directly by phone call and talk to an official live about the issues they are facing. The calling instructions are provided here that you should consider receiving live assistance:

Dial the Avianca Airlines phone number: 1 (800) 284-2622,

As the call connects, you will hear an IVR first,

You need to follow the IVR based on the assistance you require,

Then choose to forward the call to an official,

The official will avail in a while and communicate with you to resolve your issues.

What is the other way to connect with Avianca?

The other method which is available to connect with the Avianca Airlines customer service team is to send your request for assistance to specify the issue. Following are the instruction that will help you with sending the request:

First of all, open the Avianca Airlines website,

Then forward to the Help Centre page opting for the option from the “Information & Help” tab,

There, find the “Submit a Ticket” option,

As you tap the option, the request form will appear,

Begin with selecting your request type,

Then add the details related to your query and a few personal info,

At last, submit the request form at Aviance by selecting the Send button,

In a few hours, you will obtain assistance.

What are the customer service business hours of Avianca Airlines?

The business hours of Avianca Airlines customer service are between 06:30 to 04:00 am first, then 09:30 to 02:00 am, all day a week. You can reach out to customer service between the opening hours anytime and obtain the required info from the official person. However, you should select the early hours in the morning to contact Avianca or late in the night at the closing time. It is considered that customer service is less busy at this time.