Robotic process automation involves using software robots to automate standard business processes. By using an RPA solution, the process of generating user accounts can be completed more quickly, with a lower chance of error, and with the support team's time being freed up to do other, more difficult jobs. As a result, it enables businesses to quicken the process of digital innovation and transformation at a fair cost, leading to better productivity, decreased operating expenses, higher revenues, and enhanced employee and customer experiences.

In 2021, the market for robotic process automation was USD 3.05 billion, and by 2030, it will reach USD 24 billion, growing at a 27% CAGR during the forecast period.

Several sectors, including finance, healthcare, retail, and government, are using RPA technology at a rapid rate. Numerous advantages of RPA include decreased operational expenses, better production and efficiency, improved accuracy, and increased customer satisfaction. RPA is also assisting businesses in enhancing compliance and data security while saving time and reducing errors.

Market Dynamics

Drivers

The rising demand for automation is one of the main factors influencing RPA's expansion. Robotic process automation is being used by businesses in a variety of sectors to boost efficiency and streamline operations. By automating repetitive processes, RPA can assist firms in lowering operational expenses by allowing human workers to concentrate on more strategic and value-adding tasks. This is especially crucial in fields like finance and banking, where personnel expenses are high.

Businesses can improve customer experience with the help of RPA. This technology automates repetitive and mundane tasks, allowing human employees to focus on more challenging and important responsibilities. This may result in quicker response times and more client satisfaction. The RPA industry is partly expanding due to the quick development of technologies like artificial intelligence and machine learning. These developments are facilitating the automation of difficult jobs and processes and are encouraging the creation of fresh and creative RPA solutions.

Restraints

RPA increases productivity and income but also faces hazards that could cost millions of dollars. Data loss and theft are two major security risks connected to robotic process automation. Sensitive information, such as RPA bot passwords or customer data handled by RPA, may be exposed to attackers if the right security measures are not in place, which could impede the market.

Market Segmentation

By Type

The service segment held the biggest market share of 62.8% in 2022. The increased demand for repetitive, high-volume tasks is why RPA outsourcing and cloud-based software installation are becoming more popular. Service providers have been driven to enhance their counseling,

training, and consulting services due to the strong competition among enterprises. By focusing on the right vendor selection as a first step toward pilot project deployment, RPA as a service helps businesses discover the automation opportunities to be maximized and then construct a business case.

By Deployment

The on-premises segment ruled the market with a revenue share of 78.9% in 2022. Businesses can ensure RPA access policies adhere to internal protocols by deploying RPA on-premise. Additionally, it aids in guiding customer RPA systems in terms of requirements. Large-scale businesses were also hesitant to share their secrets and internal data, which contributed to the widespread use of RPA systems that were installed on-site.

By Application 

The BFSI segment was the largest market contributor, with 28.8% of the revenue share. RPA is used in the financial sector to assist banks and other financial organizations in automating business procedures such as depositing money, opening new accounts, and granting loans. RPA installation also increases productivity and workflow speed. It also opens the door to RPA and AI integration, which is necessary for the BFSI sector to establish new policies and services.

Regional Analysis 

In 2022, North America was the biggest market, with a revenue share of 37.2%. The rising use of RPA by businesses and government organizations in the region is one of the factors that led to the high penetration rate of RPA adoption in North America. Additionally, applying RPA in SMEs in the North American region is used to improve business operations, such as procurement details, data entry, and accounting/finance, leading to market expansion.

Asia Pacific regional market will expand at a rapid rate due to a rise in RPA use across the IT, pharmaceutical, healthcare, telecom, manufacturing, and retail industries. RPA suppliers are also concentrating on programs to draw SMEs from all over the world. For example, in May 2022, UiPath teamed with an aircraft to help SMEs digitalize their operations to operate more easily and effectively. Such worldwide initiatives will significantly impact nations like China, Japan, and India, which will ultimately fuel the Asia Pacific region's rise in the robotic process automation market.

Key Players 

· Cyclone Robotics

· Blue Prism

· Automation Anywhere

· Edge Verve Systems Ltd.

· NICE

· SS&C Technologies Holdings 

· KOFAX, Inc.

· FPT Software

· OnviSource, Inc.

· Pegasystems

· NTT Advanced Technology Corp.

· UiPath

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