Answer your phone. Sometimes, friends need friends on short notice. If your friend calls, try to answer it right away. Promptly respond to their text messages if they are having a problem. If they are upset, offer to come over and talk. While you cannot always be available, you can demonstrate that you are always willing to help them.
If they call you and you think something is wrong, you may not be able to talk to them right away. You can, however, send a text or email saying, “Hey, I got your call. I am unavailable right now. Is everything ok?” This lets them know that you are concerned about them, even if you were unable to take their call.

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