The global Patient Portal Market garnered a market value of USD 3 Billion in 2021 and is expected to secure USD 3.6 Billion by 2022. The market is projected to procure USD 22.29 Billion by 2032 while expanding at a staggering double-digit CAGR of 20% during the forecast period from 2022 to 2032. The growth of the market can be attributed to the integration of technology in healthcare sectors. The use of IoT and web-based applications are increasing the use of patient portals.

Healthcare providers and payers are increasingly using patient-centric strategies. As healthcare continues to evolve, several businesses have adopted Patient-Centered Healthcare (PCH) programmes. Moreover, patient portal solutions offer convenient usage and better care management.

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The healthcare payers and providers are utilizing the notion of consumerism to enhance their services and deliver better healthcare experiences for their users, which is expected to further propel the growth of the market. Incorporation of new digital technologies such as EHR and patient portals with a patient-centric strategy provide various benefits, including increased productivity, enhanced customer experiences, and enhanced clinical outcomes.

On the contrary, patient portal providers need to focus on offering customized user experience for patients. Certain patient portals possess a complex design that is not easily understandable. This, in turn, is keeping patients away from using portals. Moreover, patient portal companies need to focus on developing mobile-friendly designs that offer a better user experience.

Key Takeaways from the Market Study

  • The global patient portal market expected to garner a market value of US$ 22.29 Billion by registering a staggering double-digit CAGR of 20% in the forecast period 2022-2032.
  • By type, integrated portals expected to possess a market share of nearly 60% for patient portal market in the forecast period 2022-2032.
  • By delivery type, web-based software expected to hold nearly 70% market share for patient portal market in the assessment period 2022-2032.
  • By end use, providers are expected to hold around 50% market share for patient portal market in the assessment period 2022-2032.
  • S. projected to lead the market by registering a CAGR of 16% during the forecast period.
  • Germany expected to register a CAGR of 13% in the assessment period 2022-2032.

“Technological integration along with user-friendly nature of patient portal that provide 24*7 services to patients is increasing the demand for the same.”

Competitive Landscape

Key players in the global patient portal market are Allscripts Healthcare Solutions, Inc, NextGen Healthcare Information Systems, McKesson Corporation, Cerner Corporation, Greenway Health, LLC, athenahealth, Inc, Epic Systems Corporation, GE Healthcare, Medfusion

Some of the recent developments in the global patient portal market are:

  • In May 2022, NextGen Healthcare Information Systems announced the launch of Next Gen Hub Data Insights. The system will simplify data access, analytics and data generation for Health Information Exchanges.
  • In November 2021, Florence Health partners with athenahealth to scale its risk-based primary care platform for medicare patients.

More Valuable Insights Available

FMI, in its new offering, presents an unbiased analysis of the global patient portal market, presenting historical market data (2017-2021) and forecast statistics for the period of 2022-2032.

The study reveals essential insights by type (standalone, integrated), delivery mode (web-based, cloud-based), end use (providers, payers, others) & Region Forecast till 2032

Key Segments Covered in the Patient Portal Market

By Type:

  • Standalone Patient Portal
  • Integrated Patient Portal

By Delivery Mode:

  • Web-based Patient Portal
  • Cloud-based Patient Portal

By End-Use:

  • Patient Portal for Providers
  • Patient Portal for Payers
  • Others