conversational computing platform market is expected to witness market growth at a rate of 58.5% in the forecast period till 2028. The report on the conversational computing platform market provides a holistic analysis, market size and forecast, trends, growth drivers, and challenges, as well as vendor analysis covering around 25 vendors.The report offers an up-to-date analysis regarding the current global market scenario, latest trends and drivers, and the overall market environment. The market is driven by reduction in time and cost required to develop conversational computing platforms, use of chatbots for simplified customer service operations, and the rising use of chatbots on messaging apps.

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What are Conversational Platforms?

Conversational platforms can be used by developers to build conversational user interfaces, chatbots and virtual assistants for integration into messaging platforms, social media, SMS, website chat. The offerings include a development platform to build conversational interfaces with strong NLP engines, supporting voice and text input modalities. The platform provides capabilities like dialogue management, multiple chatbots orchestration, training data maintenance

Research Fact

It is critical to provide accurate information to customers on a timely basis; 48% of organizations say that slow responses negatively impact customer satisfaction, and 41% cite answers that are inconsistent across touchpoints.

Best Practice

Organizations should incorporate as many relevant stakeholders in CEM decision-making processes, including service, sales and marketing team leaders.

The Conversational Computing Platform report highlights the Types as follows:

Cloud-based
On-premise/ Web-based

The Conversational Computing Platform report highlights the Applications as follows:

Retail & E-commerce
Banking, Financial Services & Insurance (BFSI)
Telecom
Entertainment & Media
Travel & Hospitality
Others

Market Segment by Regions, regional analysis covers
North America
Europe
Asia-Pacific
South America
The Middle East and Africa

The conversational computing platform is gradually adopted for automatic conversational systems. These solutions offer straight and easy conversation between the customer and the AI system to deal with their concerns, problems, and gain customer satisfaction. Digital marketing managers, and the media & entertainment industry extensively use conversational computing solutions for advertising, promotions, information broadcasting, and product discovery, amongst other applications.

Highlight of Table of Content:

§  Chapter 1: Market overview

§  Chapter 2: Conversational Computing Platform Market Analysis

§  Chapter 3: Regional analysis of the Conversational Computing Platform Market

§  Chapter 4: Market segmentation based on types and applications

§  Chapter 5: Revenue analysis based on types and applications

§  Chapter 6: Market share

§  Chapter 7: Competitive Landscape

§  Chapter 8: Drivers, Restraints, Challenges, and Opportunities

§  Chapter 9: Gross Margin and Price Analysis

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The major players covered in the conversational computing platform market report are Alphabet Inc., IBM, Microsoft Corporation, Nuance Communications, Inc., Nuacem., Apexchat, Artificial Solutions, Conversica, Inc., Jio Haptik Technologies Limited, Rulai., Cognizant, PolyAI Ltd., Avaamo, SAP, Cognigy, Botpress, 42Chat., Accenture, Amazon.com, Inc., Oracle, Omilia Natural Language Solutions Ltd, among other domestic and global players. Market share data is available for global, North America, Europe, Asia-Pacific (APAC), Middle East and Africa (MEA) and South America separately

Profound Questions Answered in this Report:

·        What is the growth rate of various stages in the value chain of the industry?

·        Which region has the highest growth rate and size of the emerging market by value in 2022?

·        Who are the competitive players in Conversational Computing Platform Market?

·        Which region has the largest share and degree of competition in the industry?

·        What is the CAGR of the market during the forecast period 2022 to 2029?

·        Which region is expected to hold the highest market share for the market?

·        What is the main driver of the Conversational Computing Platform Market?

·        What is sales volume, revenue, and price analysis of top players of the market?

·        What are the market opportunities and threats faced by the vendors in the industry?

·        What has been the impact of COVID-19 on the Conversational Computing Platform Market?

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