The Ultimate Checklist for Evaluating Cloud Services Providers
When evaluating cloud services providers, it’s important to know exactly what you want from them and how they will be able to help your organization reach its goals. Trust is a big factor when choosing a cloud service provider and the right one for your business. Here are some things to keep in mind when thinking about a new provider or when reviewing potential new providers. An effective cloud services provider can have a major positive impact on an organization, as it can provide numerous benefits. The type of services, location of the vendor’s data centers, and amount of third-party audits are all critical factors for choosing a cloud supplier. The following checklist will assist in evaluating prospective vendors so that you can make an informed decision about your company’s future cloud services partner.
Determine Your Cloud Requirements
Find out if your existing applications are compatible with the cloud. If they are, find out if they will need additional configuration to run in the cloud. If they don’t run on the cloud already, research whether they can be migrated to the cloud (many applications can be migrated). Cloud providers will be able to help you with migration, but they must first know what apps you will be migrating to the cloud. Will you be using any SaaS applications? If so, find out if those SaaS applications run on the cloud. If not, find out if the vendor can move the application to the cloud for you. This can be a painless process or it might take several months as the vendor migrates the application to the cloud. Will you be storing critical or sensitive data in the cloud? If so, find out if the cloud provider’s data centers are certified by a third-party data security auditor.
Service Offering & Scheduling
Find out if the cloud provider offers the services you want to use. For example, if you want to use a cloud-based file-sharing service, make sure the provider offers that service. If you want to use a service that the provider doesn’t offer, but you’re willing to use it as a service-level substitution, make sure that the provider understands that. Find out if the provider can offer you on-demand service. If you want to be able to add systems when you need to scale up and be able to remove systems when you don’t need them anymore, make sure the provider offers on-demand service. Find out if the provider has a scheduling system and if it can schedule your cloud services according to your needs.
Data Security and Auditing
Find out if the cloud provider’s data centers are certified by a third-party data security auditor. Make sure that data security is a key component of your relationship with the cloud provider. Ask if the provider has plans to expand into new data centers in the future. If so, ask where those data centers will be located. If you don’t want your data to be in a certain country, make sure that the provider has data centers in other countries. Ask yourself if you trust the cloud provider with your data. If you don’t trust the provider, you should find another provider. You must feel comfortable with the provider’s data security practices. If not, you are not likely to be happy with the service.
Cloud Service Provider’s Infrastructure
Find out if the provider has multiple data centers. If so, find out where these data centers are located. If you have specific data center requirements, make sure that the provider’s data centers meet those requirements. Find out if the provider has multiple redundant connections to the Internet. If so, find out where those connections are located. If you have specific Internet connection requirements, make sure the provider has connections that meet those requirements. Find out if the provider has a redundant power supply in each data center. If so, find out if the provider has multiple power sources. Make sure that the provider meets your power requirements, if they exist. Find out if the provider has redundant cooling systems in each data center. If so, make sure that the provider has multiple cooling systems. Make sure that the provider meets your cooling requirements if they exist.
SLA, Governance, and Management Tools
Find out if the provider has a service level agreement (SLA) that meets your needs. Make sure that the SLA covers all of the services that you want to use from the provider. Find out if the provider has a governance model in place. A governance model will help the provider meet your SLA requirements. Find out if the provider has management tools to help you manage your cloud services. If you want to be able to manage your cloud services through a web interface, make sure that the provider has management tools that fit your needs.
Summary
The right cloud services provider can save your organization time and money, while also helping you to meet your business goals. The best way to find the right provider for your company is to first determine what your cloud requirements are, and then finding a provider that meets those requirements.
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