The latest report published by IMARC Group, titled "Healthcare Chatbots Market: Industry Trends, Share, Size, Growth, Opportunity and Forecast 2022-2027," offers a comprehensive analysis of the industry, which comprises insights on the Healthcare Chatbots Market. The report also includes competitor and regional analysis, and contemporary advancements in the market.

Global Healthcare Chatbots Market Overview:

The global healthcare chatbots market reached a value of US$ 207.36 Million in 2021.Looking forward, IMARC Group expects the market to reach US$ 711.07 Million by 2027, exhibiting at a CAGR of 21.50% during 2022-2027. A Healthcare chatbot is an automated conversational solution that is integrated with robotic process automation (RPA), machine learning (ML), artificial intelligence (AI), and natural language processing (NLP) platforms to support patient engagement in healthcare facilities. It helps automate the processing of billing and insurance claims, provides patients with an easy gateway to find appropriate information regarding various healthcare and insurance services, and enables real-time patient assistance. It also offers additional services, such as reducing hospital visits, unnecessary treatments and procedures, consultation times, and hospital admissions and re-admissions. Additionally, it helps in reducing waiting times and costs, maintaining anonymity, timely monitoring, and improving patient and doctor engagement.

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Healthcare Chatbots Market Trends:

The COVID-19 outbreak has significantly surged the global demand for chatbots across the healthcare sector for monitoring patients with mild symptoms and providing hospital-based care on a timely basis, which represents one of the primary factors driving the market growth. They also offer cognitive-behavioral therapy (CBT) and mental health assistance to people with post-traumatic stress disorder (PTSD), depression, or anxiety. Apart from this, the rising demand for virtual health assistance and rapid technological developments, such as the introduction of social media platform-oriented software, cloud-based models, and hybrid chatbots that provide a common interface for patients to interact with medical professionals through text and live video, are providing a thrust to the market growth. Other factors, such as surging internet access, rapid smartphone penetration, and rising prevalence of chronic diseases, are boosting the market growth.

We are regularly tracking the direct effect of COVID-19 on the market, along with the indirect influence of associated industries. These observations will be integrated into the report

Competitive Landscape:

  • Ada Health GmbH
  • Babylon Inc.
  • Buoy Health Inc.
  • Creative Virtual Ltd.
  • com Inc.
  • HealthTap Inc.
  • Infermedica
  • Microsoft Corporation
  • PACT Care BV
  • Sensely Inc.
  • Woebot Health
  • MD Ltd.

Key Market Segmentation:

Breakup by Component:

  • Software
  • Services

Breakup by Deployment Mode:

  • Cloud-based
  • On-premises

Breakup by Application:

  • Symptoms Check
  • Medical and Drug Information Assistance
  • Appointment Scheduling and Monitoring
  • Others

Breakup by End User:

  • Patients
  • Healthcare Providers
  • Insurance Companies
  • Others

Breakup by Region:

  • North America (United States, Canada)
  • Europe (Germany, France, United Kingdom, Italy, Spain, Others)
  • Asia Pacific (China, Japan, India, Australia, Indonesia, Korea, Others)
  • Latin America (Brazil, Mexico, Others)
  • Middle East and Africa (United Arab Emirates, Saudi Arabia, Qatar, Iraq, Others)

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Key highlights of the report:                                                           

  • Market Performance (2016-2021)
  • Market Outlook (2022-2027)
  • Market Trends
  • Market Drivers and Success Factors
  • The Impact of COVID-19 on the Global Market
  • Value Chain Analysis
  • Structure of the Global Market
  • Comprehensive mapping of the competitive landscape

If you need specific information that is not currently within the scope of the report, we will provide it to you as a part of the customization.

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IMARC Group is a leading market research company that offers management strategy and market research worldwide. We partner with clients in all sectors and regions to identify their highest-value opportunities, address their most critical challenges, and transform their businesses.

IMARC’s information products include major market, scientific, economic and technological developments for business leaders in pharmaceutical, industrial, and high technology organizations. Market forecasts and industry analysis for biotechnology, advanced materials, pharmaceuticals, food and beverage, travel and tourism, nanotechnology and novel processing methods are at the top of the company’s expertise.

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